Process Overview

The University of New Orleans engages in ongoing, integrated and institution-wide research-based planning and evaluation processes. The university mission and strategic plan provide the framework upon which the institutional effectiveness process operates. The institutional effectiveness process permeates all entities including colleges, academic departments and programs, administrative and student support units, as well as centers and institutes. Each unit is required to articulate its support of the mission and strategic plan through a concise statement of purpose.

The following flowchart demonstrates the connection between mission, strategic plan, institutional effectiveness, and general education.

The following flowchart (Figure 1) demonstrates the connection between mission, strategic plan, institutional effectiveness, and general education.Flowchart for Mission, Strategic Plan, Institutional Effectiveness and General Education

The goals and expected outcomes included in institutional effectiveness plans should align with the university's strategic plan. Budget requests should be supported by data-driven, improvement-oriented action plans.

Following is a diagram that demonstrates the point at which strategic planning and budget interacts with the institutional effectiveness process.

Diagram that demonstrates the point at which strategic planning and budget interacts with the institutional effectiveness process.Strategic Planning and Budget Intersection with Institutional Effectiveness

Below depicts the institutional effectiveness process. Each unit must identify expected outcomes, assess the extent to which it achieves these outcomes, and provide evidence of improvement based on analysis of the results. Student learning outcomes and other expected outcomes must align with the university mission and strategic plan, while also demonstrating movement toward program-specific improvement. Assessment methods must be tied directly to the stated outcome, specify the type and source of data to be collected, as well as include both direct and indirect measures. Criteria for success are quantifiable performance targets geared toward improvement with appropriate rationale. Once data are collected and analyzed, appropriate changes are implemented and documented.

Depicts the institutional effectiveness processThe Institutional Effectiveness Process

Levels of Assessment at the University of New OrleansLevels of Assessment at the University of New Orleans

IE plan types:

  • College
  • Academic department
  • Academic program
  • Administrative and student support unit
  • Center and institute