Maintenance Request

Emergency Maintenance

If you feel that your request is an emergency, please call the front desk of your building.

  • Pontchartrain Hall North  
  • Pontchartrain Hall South  


Have Questions?

Should you have any questions about completing a maintenance request, please speak with your resident assistant, front desk attendants, office assistants, or your building manager.

Laffite Village & Pontchartrain Hall Residents

Residents who are experiencing maintenance issues in their room or suite must request a maintenance order. To request a maintenance order, you may go to Pontchartrain Hall's (North or South) front desk or you may complete the request online.

All Maintenance Request should be completed online and will take between 24-48 hours to address. All Maintenance Requests are handled during the business hours of Monday through Friday (8:00am - 4:30pm).

Online Maintenance Request

To complete the online maintenance request form, please have your UNO username (without and password. Your general information will appear in the form, but you may make any necessary changes. Please include a phone number you may be reached at for further questions, type of maintenance request and a description to better describe your issue. 

Complete the Online Maintenance Request