Maintenance Request

For Laffite Village & Pontchartrain Hall Residents

Residents that are experiencing maintenance issues in their room or suite must request to have a maintenance order completed. To request a maintenance order, you have the option to go to Pontchartrain Hall's North or South front desk or you can complete the request online. To complete a maintenance request online, simply click on the link listed below:


You will then have to enter your UNO username without the and password. Your name, building, and room number should come up; if you need to change the information for another area you may do so.

Please complete the remaining information, for example a cell phone number or a good number you may be reached at for further questions about your maintenance issue. The type of request and a description to better describe your issue.

All Maintenance Request should be completed online and will take between 24-48 hours to address. All Maintenance Requests are handled during the business hours of Monday through Friday (8:00am - 4:30pm).

If you feel that your request is an Emergency please call the Front Desk of your Building.

Pontchartrain Hall North   (504) 280-7777

Pontchartrain Hall South  (504) 280-7739

Should you have any questions about completing a Maintenance Request, please speak with your Resident Assistant, Front Desk Attendants, Office Assistants, or your Building Manager.