Veterans Services Coordinator


Enrollment Services


The Veterans Services Coordinator provides support services and direction to resources for student veterans currently enrolled in both credit and non-credit courses. Assists Veteran students’ spouse/dependent in determining their eligibility and application for Veterans Affairs (VA) educational benefit funding, is responsible for certifying those entitled to VA educational benefits, and also reports to the Department of Veterans Affairs if a student does not remain in compliance with VA rules and regulations for receiving these benefits.


The Veterans Services Coordinator will be assisting the Office of Financial Aid by performing the following functions: The certification of enrollment for our veterans and their eligible spouse/dependents. The billing for tuition and fees for our eligible veterans and their spouse/dependents. Daily office responsibilities, such as returning phone calls and in-person visits. Assisting in maintaining school’s eligibility for participation in various Veterans Affairs Programs. In addition, the Veterans Services Coordinator will be reporting as follows: • Keep VA informed of the enrollment status of veterans and other eligible persons • Use basic forms to keep VA informed, such as: Enrollment Certification (VAF 22-1999) to report tuition, fees, enrollment dates, term dates, Yellow Ribbon • Notice of Change in Student Status (VAF 22-1999B) to report all changes to enrollment information (including those that do not result in a training time change) • Report all enrollments and changes within 30 days. • Report one term at a time (for schools on other than quarter or semester, report number of terms equal to a 15-week semester) • Monitor the subjects pursued by a student to certify to VA only those subjects that apply to the student’s program • Monitor student’s grades to ensure (s)he is making satisfactory progress; report unsatisfactory progress • Monitor student’s conduct and report when student is suspended or dismissed for unsatisfactory conduct. • Keep the State Approving Agency (SAA) informed of: • New programs and changes in current programs • Changes in academic policies and procedures • Changes of address, phone numbers, certifying officials • Any other information required by the SAA. • Performs other duties as assigned.


Bachelor’s degree; Relevant higher education experience; Demonstrated knowledge of veteran affairs/services; Experience giving formal presentations or facilitating workshops; A highly qualified candidate will have excellent organizational, interpersonal, written and oral communication skills.


Previous military service or experience; Experience working with diverse compositions of student populations; Experience working with college students in the areas of mentoring, advising, and counseling; The ability and experience to handle complex and sensitive issues; Proven ability to perform multi-tasks, meet deadlines, and establish/maintain effective working relationships; Advance computer skills including website development. Experience developing publications and marketing materials.


Commensurate with qualifications and experience.




Review of resumes will begin immediately, and will continue until the position is filled.To assure full consideration priority will be given to resumes received by November 28, 2017.




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Important Notice

The University of New Orleans is an Affirmative Action / Equal Employment Opportunity employer. We do not discriminate on the basis of race, gender, color, religion, national origin, disability, protected Veteran status, age if 40 or older, or any other characteristic protected by federal, state, or local law.