Training Liaison


Medicaid Support Contract



• Perform liaison role between the UNO Policy Training Unit and LDH State office. • Communicate with policy training supervisor regarding LDH State office training requests. • Participate in meetings that are held in the State office and act as the Policy Training Unit's team lead. • Assist with the development of general Medicaid policy trainings and courses regarding Medicaid policies and procedures. These trainings may include online courses and courses conducted via webinar. • Manage, update and maintain current and upcoming classes in the LMS (Learning Management System) and calendar. • Meet with LDH staff to discuss policy changes and their effects on training materials. Disseminate information regarding the requested changes to trainings to policy training supervisor. • Review final training materials to ensure that they are accurate, complete and that it meets the required specifications. • Maintain training materials that accurately reflect current Medicaid policies and procedures. • Assist with assembling trainings that pertain to implemented changes for systems and applications utilized by the Medicaid staff. • Secure venues for all eligibility and specialized classes and workshops. Compile materials needed for venue, including set‐up and tear‐down of workstations for a hands‐on classroom experience as required. Some venues may require overnight travel. • Perform administrative tasks associated with financial record keeping. • Other tasks as directed.


• Bachelor's degree. • Excellent analytical skills, effective organizational and time management skills. • Great attention to detail and follow up, and verbal/written communications skills. • Minimum 1 year of professional experience in health care field or Medicaid program support. • Minimum 1 year of professional experience in training related field.


• Advanced degree • Knowledge of Louisiana Medicaid Policies & Procedures. • Minimum 2 year of professional experience in health care field or Medicaid program support. • Minimum 2 years of professional experience in a training related field. • Previous experience in public speaking, presentations and/or training environments. • Minimum 1 year of professional experience with the use of an industry Learning Management System. • Knowledge of instructional design programs: Adobe Captivate, knowledge of Adobe Presenter, or Articulate software.


Commensurate with qualifications and experience.



consideration, applications should be received by April 9, 2017.




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The University of New Orleans is an Affirmative Action / Equal Employment Opportunity employer. We do not discriminate on the basis of race, gender, color, religion, national origin, disability, protected Veteran status, age if 40 or older, or any other characteristic protected by federal, state, or local law.