Database Manager

POSITION #: 8183

DEPARTMENT: University Advancement/Development

POSITION SUMMARY: The University of New Orleans, under dynamic new leadership, seeks to expand our community-based outreach and re-connect with our alumni. With this renewed focus, we seek to fill the position of Database Manager. Working under the supervision of the Director of Development, the Database Manager is responsible for data and gift entry and manages the performance, integrity and security of our donor and constituent database and related management information systems and communication systems.

• Manage the performance, integrity and security of donor and constituent databases and related management information systems and communication systems
• Maintain interfaces between donor, alumni and university information systems; execute imports and exports; perform related record reconciliations
• Coordinate/oversee database backup and recovery procedures
• Creates complex data queries, reports, exports, and merges which may be accessed by members of the Advancement staff
• Maintain database dictionary and code tables
• Provide training for database users, including Raisers Edge Review Meetings, on the use of the software, including data entry policies and processes, queries, Dashboards, reports and procedures


• Responsible for data gift entry, providing timely donor contribution statements and acknowledgments


• Participate in prospect reviews, tracking and related data analysis
• Analyze the needs of users and recommend solutions
• Collaborate with staff on creating a comprehensive policies and procedures manual
• Maintain relationships with hardware, software and data subscriptions vendors, staying current on technology trends; plan and implement technological upgrades and enhancements
• Serve as the liaison to the University Computing Center, Blackbaud (Raisers Edge)outsourced mail-house and strategy vendors
• Perform other duties assigned and identified as needed to meet the goals and objectives of University Advancement

• Bachelor's degree in computer science, information systems or related field preferred
• Three (3) years of database management and systems experience, preferably in a non-profit or higher education setting
• Technical understanding of constituent relationship management software systems, preferably Raiser's Edge
• Proficiency in Blackbaud products, especially Raiser's Edge and MS-SQL Server and Microsoft Office suite of products
• Knowledge of data privacy and protection standards (PCI DSS/ CASE Standards)
• Detail oriented with ability to work independently with multiple priorities and deadlines
• Willingness to learn new products and skills in a rapidly changing environment
• Proven ability to effectively manage multiple projects with a high degree of accuracy in an environment subject to frequent interruptions
• Outstanding communication, interpersonal and organizational skills; establishes and maintains open lines of communication and willingly shares knowledge with others; accepts and provides constructive feedback in a supportive and non-judgmental manner
• Stays current in the field by reading appropriate literature, policies, reference information and other available resources
• Professional demeanor: presents a well-groomed, professional image and consistently exhibits high professional and ethical standards
• Confidentiality: Protects the privacy and confidentiality of University constituents

• Experience with Blackbaud Net Community
• Strong strategic thinking and analytical skills
• Experience as a productive team member
• Experience with statistics and financial concepts related to advancement activities

SALARY: Commensurate with experience

APPLICATION PROCEDURE: Please submit electronically a letter of interest, current resume and names and contact information for 3 professional references to Jeff Bush, Director of Development,

DATE POSTED: March 29, 2017

CLOSING DATE: Position will remain open until filled. To assure full consideration, applications should be received by April 11, 2017. 

All applicants will be considered for employment without regard to retirement status and without regard to an applicant's having previously accused the UL System Board or any of its universities of unlawful discrimination. Retirement status shall not be considered in the hiring process by any University in the UL System.
The University of New Orleans is an Affirmative Action/Equal Employment Opportunity employer. Women, ethnic minorities, veterans and persons with disabilities are encouraged to apply.