Training – Coordinator 1 (Technology Trainer)

POSITION #: 0291 

DEPARTMENT: Medicaid Technical Services Contract – Training 

CORE RESPONSIBILITIES:

• Develop, produce, distribute, and update training materials in the form of guides, videos, PowerPoint presentations, etc. to DHH and UNO contract employees.
• Manage the Learning Management System content, serving Louisiana Medicaid and Application Center staff.
• Provide technical support by diagnosing technical problems and identifying appropriate solutions through research.
• Plan, coordinate, schedule and present training classes in person and via online meetings; may include travel to locations within Louisiana.
• Audit and update LMS user account information and run ad-hoc reports as needed for DHH management.
• Assist in course development of special topics as defined by state officials.
• Evaluate training programs and assess technical training needs for DHH and contract employees by survey, interview and participant evaluation; provide follow-up support and further training.
• Assist in setup and support at various workshops and conferences.
• Prepare required administrative forms associated with travel and material requisition for trainings.
• Develop and maintain internal department documentation.

REQUIRED QUALIFICATIONS:

• Bachelor’s degree in Education, Business or related degree.
• Excellent communication and interpersonal skills

DESIRED QUALIFICATIONS: Previous experience in public speaking and/or training environment. 

SALARY: Commensurate with qualifications and experience. 

APPLICATION PROCEDURE: Applicants should submit a cover letter and resume (including salary requirement) to Janet Chapman at UNO.Jobs@LA.gov with the job title in the email subject line. 

DATE POSTED: August 14, 2012 

CLOSING DATE: Position will remain open until filled. For full consideration, applications should be received by 
August 27th, 2012.

The University of New Orleans is an Affirmative Action/Equal Employment Opportunity employer. Women, ethnic minorities, veterans and persons with disabilities are encouraged to apply.