LaHIPP – Coordinator 1

(4 Position located in Baton Rouge)

POSITION #: 9702, 9703, 9704, 9705

DEPARTMENT: Medicaid Support Contract – LaHIPP

• Provide enrollment assistance and HIPP/Premium Assistance program information over the phone to Medicaid eligible recipients and their family members.
• Verify, document and investigate the presence of health care coverage for Medicaid recipients and their families.
• Assist in the identification of members that may qualify for the HIPP/Premium Assistance program.
• Assemble and review periodic production reports.
• Provide customer service to include high volume of phone work answering questions and other inquiries regarding the HIPP/Premium Assistance program.
• Perform data entry to include accurate and timely entry of information.
• Obtain and/or verify all items related to eligibility and enrollment into the HIPP/Premium Assistance program.
• Complete maintenance of active cases during open enrollment and premium review for check processing to assist with maintaining the revenue and program growth.
• Attend and participate in required meetings and trainings.
• Other tasks as directed.

• Bachelor's degree, or 6 years of professional work experience in lieu of degree.
• Excellent analytical skills, effective organizational and time management skills.
• Great attention to detail and follow up, and verbal/written communications skills.

• Bachelor's degree.
• Advanced degree.
• Medical billing knowledge, health care terminology or similar math related experience.
• Administrative support, customer service or call center experience.
• Professional experience working with insurance.
• Professional experience in health care field or Medicaid program support.

SALARY: Commensurate with qualifications and experience.

APPLICATION PROCEDURE: Applicants should submit a cover letter and resume (including salary requirement) to Kit Keophommavong at with the job title in the email subject line.

CLOSING DATE: Position will remain open until filled. To assure full consideration, applications should be received by October 20, 2016.

All applicants will be considered for employment without regard to retirement status and without regard to an applicant's having previously accused the UL System Board or any of its universities of unlawful discrimination. Retirement status shall not be considered in the hiring process by any University in the UL System.
The University of New Orleans is an Affirmative Action/Equal Employment Opportunity employer. Women, ethnic minorities, veterans and persons with disabilities are encouraged to apply.