Pharmacy Support – Coordinator 1

(Position - Located in Baton Rouge)

POSITION #: 8537

DEPARTMENT: Medicaid Technical Services Contract


Provide assistance as needed to Pharmacy Program Pharmacists and Pharmacy Support Supervisor, including, but not limited to, performing mail‐outs, data entry, provider calls, information requests and policy and programmatic research.Conduct special data analysis projects pertaining to the pharmacy program as requested.Resolve customer and provider relations issues.Perform Fiscal Intermediary duties such as processing financial recoveries from providers and processing drug manufacturer payments.Provide backup assistance to the Pharmacy Helpdesk Hotline in troubleshooting incoming calls.


Bachelor's degree.Excellent analytical skills, effective organizational and time management skills.


Minimum 1 year of professional customer service experience.Professional experience in health care field or Medicaid program support.Knowledge of Medicaid Policy or Pharmacy Rebate Program.Experience with data analysis and research.CPT, ICD‐9 and ICD‐10 coding and HCPCS knowledge.

SALARY: Commensurate with qualifications and experience.

APPLICATION PROCEDURE: Applicants should submit a cover letter and resume (including salary requirement) to Rebecca Hebert at with the job title in the email subject line.

DATE POSTED: July 11, 2013

CLOSING DATE: Position will remain open until filled. For full consideration, applications should be received by

July 26th, 2013.


The University of New Orleans is an Affirmative Action/Equal Employment Opportunity employer. Women, ethnic minorities, veterans and persons with disabilities are encouraged to apply.