FAQ's

  1. What is SSS?
  2. What does SSS offer?
  3. Am I eligible?
  4. What's in it for me?
  5. I heard there were special sections for SSS. Is this true?
  6. What are my responsibilities?
  7. How do I apply to be an SSS Student Participant?

Contact Us

Bicentennial Education Building
Room 147 | 2000 Lakeshore Dr.
New Orleans, LA 70148
(504) 280-5457
sss@uno.edu

1. What is SSS?

UNO's Student Support Services (SSS) is a federally funded program offering FREE academic and non-academic support services to eligible UNO students who apply and are accepted to the SSS program.

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2. What does SSS Offer?

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3. Am I Eligible?

SSS is federally funded to take on 200 students each year, which includes those students who are continuing with the program. Eligibility hinges on three factors: (1) you meet federal income guidelines; (2) you are a “first generation student” (you’re the first in the family to go to college, or perhaps your parent/guardian has not yet completed a four-year degree), or (3) you have a documented disability (are you receiving services from ODS , or thinking about registering with ODS?). We may need to talk about any or all of these with you, so if you still have questions, contact Nora or Sheila and we’ll help you figure out whether you’re eligible. If you know you’re eligible, based on any of the three items above, come by ED 147 and pick up an application!

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4. What's in it for me?

Did you not see all those awesome offerings above? What more can you ask for? Seriously, though, we give you somewhere to go to get what you need on campus and if we don’t have it, we help you figure out where to find it. You can’t find that anywhere else on campus! Take a look at what other SSS students are saying about us.

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5. I heard there were special sections for SSS. Is this true?

Of course it’s true! We hand pick each of our TutorsSupplemental Instruction Leaders and collaborating professors. Essentially, you get catered service and support while taking each of our SSS Sections. The math and writing labs help you and provide that extra “oomph” that you need to do well and you get to hang out with your fellow SSS-mates, too! It’s an instant support system.

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6. What are my responsibilities?

Well, this part we can’t get around, can we? We keep up our end of the bargain, and you keep up yours. Simple as that. When you fill out your application, you’re also filling out a contract. Basically, you give us the right to bug you and you promise you’ll do what you can to do well in school. We want to see you graduate, of course! You’ll come by three times a semester for check-in (sessions) and you’ll attend classes, tutoring and supplemental instruction. If you’re having issues and can’t make it to class for some reason (illness, family responsibilities, that kind of stuff), you’ll let us (and your profs) know, and we’ll help you create a plan. We really are what we say we are – Student SUPPORT Services. Of course, we do send you emails, so reading email is expected, but we’re also on Facebook and Twitter now, so you can get info those ways, too.

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7. How do I apply to be an SSS Student Participant?

Come by ED 147 to pick up an Application. Once you complete your application, an SSS staff person will be in touch with you about coming in for an interview. We are interested in having very motivated and ambitious students as participants in our program. You have already started out on the right foot by showing interest in using our program as one of your many resources. After receiving your application, we will confirm that you are eligible for the program. Once we have confirmed a spot for you and conducted an interview, we will confirm your acceptance.

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