Office of Facility Services
The Office of Facility Services supports the mission of the University of New Orleans by maintaining and enhancing buildings, grounds and infrastructure in a cost-effective, safe and environmentally responsible manner. We provide and improve facilities and related services for our customers – the students, faculty, staff and visitors – in support of the UNO's teaching mission and Strategic Plan. Our values, philosophy and work ethic are the foundation of the diverse yet united workforce, which supplies our customers with quality service.
We are responsible for the operation and maintenance of over 40 buildings, which includes classrooms, offices, laboratories and a multi-purpose arena. Facility Services consists of several distinct departments:
- Building Services
- Capital Planning & Construction
- Design and Renovations
- Energy Services
- Finance and Administration
- Facility Maintenance
- Vehicle Fleet and Motor Pool
Ancillary responsibilities include ensuring compliance with the Americans with Disabilities Act, Life Safety Codes and Environmental Safety.
Office Hours:
Monday - Friday, 8 AM - 4:30 PM
Administration Building
Suite 112
Please call the Help desk for Immediate concerns at Help Desk: x4948 Email: Chantell Johnson
Mark Pyle
Associate Vice President, Facility Services
fsadmin@uno.edu
Eric Hartenstein
Asset Manager, Bernhard
eric.hartenstein@bernhard.com
David Richardson
Safety Officer
Maintenance & Life Safety
504.280.6670
darichar@uno.edu
David Roach
Quality Assurance Manager
Custodial, Grounds & Events
504.280.6869
drroach@uno.edu
Service Center and Maintenance Requests
To report any issues, Residential Students/Tenants are to follow reporting structures outlined in their housing handbooks.
General Service Requests should be requested through the Facility Services Work Order System. You can contact the Service Center for assistance in logging into the work order system. You can also contact them at 504-280-6675 or 504-280-4948. The Service Center hours are Monday through Friday, 8:00 am to 4:30 pm. For services on weekends, after hours or holidays, please call one of the two numbers listed above, and someone from Central Plant will assist you.
Examples of general service requests submitted through the work order system are:
Plumbing, electrical, temperature adjustments, building leaks, wall repairs, painting, auto repairs, general grounds work, outside trash pickup, storm water drainage issue, fallen tree limbs, table and chair set ups, event support, office trash pickup, restroom needs, floor needs, general cleaning etc.
For Emergency Service Requests such as safety matters needing immediate attention, major water leaks, a smoke, gas or burning smell, elevator outage or power outage, please contact the Service Center by phone at 280-6675 or 280-4948. If you have any questions, please contact:
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Connor Carmody |
Environmental Health and Safety
Everyone, including students, is responsible for his or her own safety and for the safety of those with whom they interact. As employees, it is our responsibility to understand and follow the safety rules and safety policies that have been adopted by the University of New Orleans.
Learn More
For emergency police related matters, please contact Campus Police at 504-280-6666.