HUB Resources

Because college can offer unlimited opportunities, we understand you may not know about all the resources available to support a student's journey. The HUB's Student Care Coordinators offer students individualized meetings to prioritize, plan and put into action, goals towards achieving one's defined success.

Students: Use this page to learn more about the resources available to access the supports needed throughout your college experience.

Faculty and Staff: Use this page to learn more about the campus offices and community resources that can help you to access the various supports for a student. Learn more about the Navigate and Beacon platforms and responding to students in distress.

Seeking assistance with The HUB's Student Care Coordinators is a great way to become familiar with the various supportive resources on campus and throughout the community.

The HUB is located within the Office of Student Affairs. Our mission is to provide students with access to a variety of campus resources and to assist with community referrals when needed. We understand that college can bring about new challenges, questions and concerns. The HUB is here to help!

During your first meeting we'll talk about what you think is going well and where you might need a bit of help. Together we'll figure out the most important issues to you right now. Before you leave the first meeting, we'll have some action items (goals!) that you'll work on before we meet again.

Ready to schedule? Email hub@uno.edu

A variety of resources to address your physical, emotional, academic, social and financial wellness is available on your Moodle Dashboard under the Student Affairs' Resources course. Take a look! Access your Moodle app by visiting myapps.uno.edu.

College can be stressful. Often, faculty and staff are the first to recognize students who may benefit from additional support but find that you may not know where to find these resources.

There are numerous campus and community resources available to students and the HUB's Student Care Coordinators can help.

Students have access to the following campus and community resources on their Moodle Dashboard of courses. The course, Student Affairs' Resources provides campus offices and community resources to address a student's Academic, Emotional, Financial, Physical and Social wellness.

Navigate is a student success collaborative platform used by multiple UNO offices to support student success.

One way to provide support to students is to activate an early alert within the Navigate platform. Various offices across campus can provide students the supports needed in the areas of Academics, Emotional and Physical wellness, housing and food insecurity.

View our Navigate Alerts and Cases document to learn more about how we define alerts and the process of response.

View our Explanation of Alerts and Cases document to learn more about what to expect when an alert is initiated in Navigate.

View the Navigate and Beacon Training.

FYI: Navigate is listed as Privateer Success in the myapps.uno.edu tiles.

The mission of the Student Care Network is to promote safety and wellbeing of the UNO community through our work with students. The team serves as a cross-functional group that shares information and develops support plans for students of concern.

The Student Care Network focuses on providing early intervention for any student who has raised concerns and may be at risk of harming either themselves or others, or who pose a significant disruption to the living, learning, or working environment. The network receives and reviews confidential reports of concerning student behavior for the purpose of developing a support plan that mitigates risk and promotes student well-being and success within existing University policies. We do this through collaboration with campus departments, faculty and staff, and off-campus resources.

Unsure about which office may be best suited to offer a student support? See the flowchart for help!

View the Navigate and Beacon Training.

Submit a report to the Student Care Network.

Signs a student may be experiencing mental health distress:

· Suicidal statements or attempts: Verbal, written, or behavioral

· Statements of hopelessness, such as: "I hate this life," "Everyone is better off without me"

· Descriptions of intense feelings of sadness, hopelessness, despair, isolation, withdrawal

· Statements about feeling trapped or burdensome to others

· Homicidal statements or attempts: Verbal, written, or behavioral

· Actions or words that appear aggressive, violent, and/or hostile

Other concerning language or observations:

· Speech that appears rigid, disorganized and/or incoherent which is not typical of the student

· Thinking that appears disorganized or demonstrates mental confusion

Approaching a Student:

We understand you may be nervous about talking with a student who may be in distress, but asking the student questions can help determine how and who can best offer support to them.

*Remember not to promise confidentiality and avoid making promises about outcomes*

Suggested response to get them in touch with the right resources:

"Thank you so much for sharing these concerns with me. Can I ask a few questions to make sure I get you connected with the right office?"

Would you mind telling me your full name?
What is a good contact number to reach you if we get disconnected?
Where are you located?
Do you currently have a counselor?
Are you connected with any resources on campus?
What type of support would be most helpful to you right now?
Is anyone with you right now?
Are you injured or unsafe at all right now?
Ask about suicide directly: "Sometimes when people feel (insert feeling word), they think about suicide. Are you having thoughts of suicide?"

“Thank you for answering these questions. Because I'm not a mental health counselor, I want to make sure I get you connected with one of our trained supports on campus to talk more about your concerns."

If they say YES or indicate any hesitation to the question about thoughts of suicide, ask the following:

"Would you be willing to connect to UNO Counseling Services? Let me call them to let them know we are headed over." --Inform the crisis counselor of the information you gathered. (In the case of on-campus meeting with student)
If the student decides to call Counseling Services on their own, direct them to tell the person answering the phone that they are in crisis and were referred by you.
If the student decides to visit or call Counseling Services without you, call Counseling Services on your own as well. Ask to speak with the crisis counselor to give them a heads up or consider whether further action is needed.
If the student refuses any help or you are unsure if they have received immediate support, refer to the Requesting Emergency Assistance tab. Remember that Counseling Services is available to consult with you. Because email is not a private form of communication, Counseling Services ask that you call to consult with a counselor at (504) 280-6683.

If they answer NO and are not in mental health distress, review relevant supports:

Resources available on the Faculty and Staff tab.

Contact UNO Counseling Services at (504) 280-6683 to consult.

If you have reason to believe that harm to self or others is occurring or is about to occur, call 911. If the student is on campus, contact UNO Office of Public Safety at 504-280-6666. See Requesting Emergency Assistance tab for more information.