Accounts Receivable
CURRENT STUDENTS:
If you are a currently enrolled student who wishes to participate in the extended payment plan for the upcoming term, please sign up for a payment plan EPPO in Workday.
FORMER STUDENTS:
The Accounts Receivable Office handles all inquiries regarding delinquent accounts. If you have a question about an outstanding balance or bursar hold on your student account, please contact the Accounts Receivable Office.
Below are common reasons a bursar hold is placed onto your
student account.
- Delinquent tuition and fees (any semester)
Note: According to state regulations, delinquent accounts will be sent to the Louisiana Attorney General's Office for collections. An account sent to the Attorney General's Office will incur a 33.33% collection fee and may also be subject to wage garnishments, tax refund garnishments, and other methods available to the Attorney General's Office to collect the debt.
- Balance forwarded from previous semester
- Financial aid reversals
- Account flagged for cash only payment due to NSF check(s)
- Neglected payment arrangements
- Account in collections
- Unpaid parking tickets
- Housing charges
Bursar Holds:
AGE: Bursar Aging hold that prevents enrollment in future semester. The minimum prior term balance is $1,000.
TRN: Bursar Transcript hold that prevents students from receiving their transcript. All prior balances must be be paid in full prior to this hold being removed.
COL: Account sent to the Attorney General's office (AGO) for collections.
Per University of Louisiana Board of Supervisors Policy Number: FB-IV.(3), institutions are not able to issue credit to students or Third-Party Providers. Students or Providers that fail to pay the University on behalf of the student will have a transcript hold on their account.
Phone: (504) 280-3280
E-mail: ARinfo@uno.edu
LA Attorney General's Office (AGO) is the collection agency used by the University of New Orleans
1 (800) 423-2129
Email: CollectionsInfo@ag.louisiana.gov
Collections Information - Bursar Info regarding accounts sent to AG for collections