Collections

Is there a collections hold on your student account? The LA Attorney General's Office (AGO) is the collections agency used by the University of New Orleans. You must remit all payments to AGO if a collections hold is placed on your student account. The hold will be lifted for students who have a payment plan in place and are actively paying down their debt. Please contact the UNO Bursar's office to arrange for re-enrollment.

For any questions regarding your collections account or hold, you must contact AGO directly. AGO's number is
1 (800) 423-2129 and their e-mail address is CollectionsInfo@ag.louisiana.gov. You may also visit AGO's website at www.ag.state.la.us.

Once your student account is sent to AGO, all payments and questions must go directly through the collections section. The Office of Bursar Operations will not accept payments on collection accounts. The payment is required to be made through AGO.